EMPLOYMENT
Manager, Implementations 09/2015 – Present
QSR Automations, Louisville, KY
- Implementation of company’s software products into clients’ network environments
- Troubleshoot and resolve server and database issues related to QSR products
- Troubleshoot and resolve server and database issues related to QSR products
- Maintain comprehensive knowledge of a robust hardware and software product portfolio
Manager, Information Technology 03/2011 – 09/2015 Frauenshuh Hospitality Group, Louisville, KY
- Responsible for all Information Technology at 150 locations in 11 states
- Programmed and designed a company-wide information board to keep all locations updated with company bulletins in real-time
- Responsible for company’s technological planning and budget
Specialist, Information Technology 09/2009 – 01/2011 Mastoras Ventures, Louisville, KY
- Responsible for upkeep of technologies at multiple sites throughout Louisville
- Maintenance of Windows Server with 50 users
- Diagnosis and repair of hardware and software
CERTIFICATIONS
- A+ 12/2015
- Computer Technician 05/2016
- Cisco Networking Associate 12/2016
- Cisco Networking Enhanced Certificate 05/2017
- Security + 12/2017
- Information Security Specialist 12/2017
Technical Skills:
- Project Management
- Network Administration
- Network Security
- System Administration
- Server Administration
- Firewall Management
- Database Management
- Shell Scripting
- Web Development
- Troubleshooting
Soft Skills:
- Communication
- Teamwork
- Leadership
- Problem Solving
- Public Speaking
- Self-motivation
- Security Focus
Languages:
- HTML
- XML
- JavaScript
- SQL
- Python
Platforms:
- Microsoft
- OSX
- Linux
- Cisco
- WordPress
- MS Office
- Active Directory